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Striking a balance between Christmas spirit and 'Acceptable Use'

‘Tis the season to be jolly and to send seasonal greetings to friends, family, colleagues and clients......but what if the emails being sent to and from your staff are clogging up your server or even compromising system security?

 


The traditional, but environmentally dubious, practice of sending greetings on brightly coloured pieces of (recycled) cardboard appears to be giving way to more high-tech seasonal tidings delivered via email.

Most small businesses allow their staff a certain degree of freedom when accessing the Internet at work but firm boundaries also need to be set. At this time of year, it may be difficult to enforce the necessary discipline to protect your systems, whilst trying not to appear too Dickensian, but there is more than just your reputation at stake. Emails that contain large attachments and links to social networking sites consume valuable bandwidth and storage capacity as well as posing potential security risks.

There are technical solutions that will restrict the Internet sites your staff can access and filter the content they receive. However, these can prove expensive and inflexible for small business use. Ultimately, every organisation has to decide its own position on this subject and convey that standpoint as clearly as possible to its staff in a written Acceptable Use Policy (AUP).

The Internet can provide various examples of AUP, which can be tailored to your own specific needs. Let us know if you require further assistance with this.

Our general recommendation is to regularly remind your staff of the following:
 

Company computers are provided for staff to perform the duties of their work roles. The company reserves the right to monitor the computer systems to ensure they are not being put at risk by unauthorised activity.

 

 

Computer users should check that the anti-virus/anti-malware software on their computers is up to date. Typically there will be a status icon by the clock and by clicking on it the user can check that it is running and has up-to-date virus recognition data.

 

 

Personal emails should be accessed through a web based system such as Google Mail or Hotmail, rather than being sent to your company email address. Personal data must not be stored on company systems and the company takes no responsibility for its loss or security.

 

 

Unauthorised programs and attachments should not be downloaded to company computers. If your Web Browser displays a prompt asking for permission to do something, you should answer “No” or “Cancel” and NOT “Ok” or “Run”. The fact that it keeps on asking does not change the answer. If in doubt, seek further assistance.


Of course, all this may leave your colleagues unable to view their humorous Christmas e-cards or enjoy their seasonal videos from work. If so, these messages should be forwarded to or accessed from their home computers.

Delta Comtech would like to take this opportunity to wish you a technologically strife-free Christmas and a prosperous New Year!
 

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Delta Comtech Ltd
Artillery House, Heapy Street
Macclesfield, Cheshire, SK11 7JB

Tel: 0844 4128102
info@delta-comtech.co.uk